Privacy Notice
1. Controller identity and address
[CONFIRMAR RAZÓN SOCIAL O NOMBRE DEL RESPONSABLE], trading as DM Nexus Global Business (“DM Nexus”), located at Revolución esq. Callejón La Paz #7, Barrio Sta. Cruz Tecoxco, C.P. 74440, Izúcar de Matamoros, Puebla, México, is responsible for processing your personal data in accordance with Mexico’s Federal Law on the Protection of Personal Data Held by Private Parties and other applicable provisions.
2. Personal data we collect
When you request a quote, ask for the catalog or contact us, we may collect:
- Identification and contact: name, company or business, type of business, phone or WhatsApp number and email address.
- Commercial information: products or services you are interested in, quantities, delivery city and the message you write to us.
- Correspondence: emails you send to ventas@dmnexusglobal.com and soporte.clientes@dmnexusglobal.com, and messages you send us on WhatsApp.
- Website use: statistical, aggregated information about how the site is used (pages viewed, device type), without identifying you personally.
We do not request sensitive personal data or financial or banking data through this website.
3. Purposes of processing
Necessary purposes to serve you: answering your quote or information requests; sending the catalog and price list you ask for; following up on your request commercially; handling questions and support; and complying with legal, tax and contractual obligations.
Additional purposes (only with your consent): sending you news, promotions and communications about our products and services. If you do not wish to receive them, or want to withdraw your consent, write to [CONFIRMAR CORREO PARA DERECHOS ARCO]. This is not a condition for serving you.
4. Transfers and processors
We do not sell, rent or transfer your personal data to third parties without your consent, except where the law allows it (for example, a request from a competent authority). To operate, we use providers that process data on our behalf as processors — for example, web hosting and email — and who are obliged to protect it. If you contact us on WhatsApp, that platform processes your data under its own policies.
5. ARCO rights and withdrawal of consent
You may access your data, rectify it if inaccurate or incomplete, cancel it or object to its processing (ARCO rights), as well as withdraw your consent and limit the use or disclosure of your information. See the procedure in Data Subject Rights (ARCO) and data protection.
6. Security measures
We protect your information with reasonable administrative, technical and physical measures: encrypted connection (HTTPS), internal system access restricted to authorized, password-protected staff, and use of data limited to the purposes of this notice. We keep your data only as long as needed for those purposes and to meet legal obligations; afterwards it is securely cancelled or deleted.
7. Cookies and similar technologies
The site uses technical cookies needed for it to work. See the Cookie Policy.
8. Changes to this notice
We may update this notice due to legal changes or changes in our practices. The current version is always published on this page, with its version number.
9. Authority
If you believe your right to the protection of personal data has been violated, you may go to the Secretaría Anticorrupción y Buen Gobierno, the authority for personal data protection held by private parties in Mexico.
10. Contact
For any question about this notice or how your data is handled: [CONFIRMAR CORREO PARA DERECHOS ARCO]. You can also visit us at Revolución esq. Callejón La Paz #7, Barrio Sta. Cruz Tecoxco, C.P. 74440, Izúcar de Matamoros, Puebla, México.
